Terms and conditions

Payment Methods
Credit Cards and Debit Cards – We handle all card payments via PayPal Secure Payments. The process is really fast, and you don´t even need to have a PayPal account. For alternative payment or local pickup – contact us. An extra handling fee of 1 EUR is added to each order.

Delivery
All orders on website can be sent as “Normal postage” or optional “Registered mail including tracking number”. Tracking number for localizing shipping mail at different points of time during sorting, warehousing, and package delivery to verify their provenance and to predict and aid delivery. We normally ship orders within 48 hours during workdays.

Returns policy
We accept returns within reason, but generally we do not accept returns on the grounds of regretted purchases. We do not accept returns of used items with broken seals. If you have recieved damaged goods (such as jewel cases), we are happy to replace it for you. But then you have to pay postage for the shipping, ask!

Privacy Policy
Any personal data which you may provide us through this website is subject to our Privacy Policy. We will only use any personal data collected during your use of the website in accordance with current Swedish data protection legislation. All customers of Downfall Records are protected by the Swedish Personal Data Act (Personuppgiftslagen; 1998:204). The intention of the law is to protect the personal integrity when personal data is being handled. We only use and store the personal data needed in order to give you good customer service, in order to fulfill our part of the agreement and send relevant customer offers.